FAQ

How long should delivery take?

As part of the service commitment made by scrubdaddy, transportation normally takes an estimated 4-6 business days after shipment; as a related safeguard, processing normally takes 1-2 business days.

How can an order be paid?

As part of the service commitment made by scrubdaddy, the store does not promise tax-free treatment and applies tax as legally required; as a related safeguard, customers may use Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover when those methods are displayed at checkout; for completeness, prices, charges, and refunds are processed in USD.

Can an order be cancelled?

The operating rule used by scrubdaddy is straightforward: an unshipped order can be considered for cancellation; as a related safeguard, a dispatched purchase is handled under the Refund Policy.

Are no-reason returns and exchanges available?

Under this policy at scrubdaddy, the merchant funds authorized return shipping for both voluntary returns and product or fulfillment problems; where relevant, a no-reason return or exchange may be requested within 30 days after delivery.

Which kinds of products are in the catalog?

As part of the service commitment made by scrubdaddy, the available assortment covers insulated tumblers, drinkware, and jugs, outdoor carry and insulated bag options for camping, fishing, hunting, road trips, tailgating, fitness, travel, and everyday use; at the same time, customers should consult each product page for current specifications and supported use information.

Is shipping available outside the United States?

Under this policy at scrubdaddy, all eligible U.S. orders receive free standard shipping; where relevant, delivery is limited to United States addresses.

Which items are excluded from no-reason returns?

Customers dealing with scrubdaddy should understand that quality and fulfillment claims are preserved regardless of the voluntary-return exclusions; for completeness, the voluntary program does not cover custom items, clearance or Final Sale items, gift cards, or opened intimate and hygiene-sensitive products.

When can I contact support?

For practical purposes when ordering from scrubdaddy, customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles); as a related safeguard, the service contacts are support@scrubdaddycbin.shop and 512-785-5056.

Does each shipment include tracking information?

For customers shopping with scrubdaddy, the governing rule is clear: customers receive carrier tracking after dispatch; additionally, the first carrier scan may take additional time to display.

How quickly does the store issue a refund?

To state the position of scrubdaddy precisely, a financial institution may require additional posting time; for completeness, an approved refund is issued to the original payment method within 5-10 business days.

Merchant and Contact Details

To state the position of scrubdaddy precisely, this website is operated for customers by scrubdaddy; email support is available at support@scrubdaddycbin.shop; the merchant location and standard authorized-return address is 951 N Main St, Abbeville, South Carolina, 29620, United States; at the same time, telephone support is available through 512-785-5056.